Website Tek Expert
Tek Experts is a leading, global provider of business and IT support services, and a developer of technologies that enhance the customer experience by enabling our teams to work more effectively.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
What you’ll be doing
- Review support service requests in order to monitor compliance with procedures and best practices.
- Collaborate with managers regarding improvement areas and educational initiatives.
- Document processes and procedures and establish control points to ensure compliance
Skills and experience you’ll need
- Green belt certification and/or quality assurance experience will be considered a plus.
- Background in engineering related field.
- Experience in support services.
- Experience working in a multicultural environment.
- Experience developing projects, initiatives or improvement plans.
- Fluent in English, both written and conversational.
- Experience in presenting to large audiences, both, in presence or virtual.
- Positive, energetic and can-do attitude.
- Self-motivated and able to work under pressure.
- Resilient and able to work in a continuously changing environment.
To apply for this job please visit www.tek-experts.com.